These are three different technologies that essentially define exactly what Glass Smart is all about. They are also the focus of the education work that I am using to develop and train both NEGSA and IGSA. In this post I will briefly explain each one.
Inspection; there are many different problems that happen with windows. From negative deflection to hardwater spots to failed insulating glass units, and much much more. Some of these problems can be fixed, others cannot. Regardless the very first step is always the same;...identify the problem. Whenever I get called in to a consulting job this is the very first thing that I need to do. At times it is very easy. I have been able to figure out problems in five minutes that have baffled property maintenance management companies for years. But there have been others where it took a series of different tests to identify the problem. When working with the members of NEGSA since they are all window cleaning companies that live close by in New England it is very easy to accomplish this because I can visit the building. But when working for the members of IGSA it is much more difficult since I must use technology. Pictures, and video. Usually I also have to give directions to the window cleaning companies to perform the tests and send them special superabrasives, and chemicals.
Restoration; this is a matter of repairing the surface. Whether that be scratches, or stains. It too however requires the first step of identification. What type of scratches, how did they develop, is the surface defective, etc. Stains must be identified. What are they? What type of surface are we working on? Is it metal coated such as low e, plastic, transparent or tinted glass, defective or frictive, etc.? These questions must first be answered before seeking a solution.
Preservation; includes of course identifying the problem so that once it has been repaired (if possible) the proper steps can be taken to prevent it from returning. This step usually involves the use of specific treatments whether hydrophylic or hydrophobic sealants. There are many of these aftermarket products out there. Some of them are very expensive. Some of them are also rather ineffective. But there are only a few that are very effective. Members of IGSA have been helping by testing different products.
Written by Henry Grover Jr.
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